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If you have UIA as an option, don’t even bother thinking about anyone else. Line goes down? They’ll be out there in 20 minutes to fix it. Time to cancel service when moving away? 2 minutes and 10 second phone call. Yes, I know Frontier may claim to give you fiber service too. Don’t even think about it. I fell for that, once. For about a month. And then their service went out and Frontier told me it would be a month to fix.

I had a wonderful experience. Byron H. spent almost an hour on my internet issue. He helped me set up two apps to improve the speed on my internet and update my routers. Byron was knowledgeable, professional and patient. It was a pleasant experience. UIA has great technicians that will walk you through the process. Thank you again Byron H.

These people are out of this world. Spectrum and Frontier need to learn a few things on customer service and consideration from UIA. Can’t thank these people enough for the punctuality and clean speedy work they have provided for me and my little ones. Trey and his coworker are always driven to help, and even the office when scheduling a maintenance were super polite. Huge love for this internet provider.

We have used UIA for years. They have never let us down. Service and support teams are knowledgeable and responsive. We had to add additional services at our warehouse, and they were great at getting it installed for us. Today I had a technical question and within minutes I had a call back explaining in detail what we needed to do on our end. Will continue to recommend and support them as much as possible.

Jacob, Tre, and Samuel were very informative, efficient and personable! They got our fiber installed very quickly and professionally. The team worked very well together and communicated with each other and made the install quick and seamless. They even stayed to setup the wireless mesh equipment and answered all questions.

Angelo B. was very helpful. There were issues with my HOA and the conduit cable color. Angelo reached out to his team and coordinated the best possible solution to fix the problem. The outcome is excellent. I am very pleased with the results. Thank you for providing wonderful customer service.

UIA has been great. I work from home full time and rely on fast internet service with little issues and they have provided me that. When there is an issue which is rare Jacob is my go to. He goes above and beyond and has provided me his direct number to call him anytime I need anything.

We love UIA because they have reliable service and they have professional, friendly employees. Whenever we have an issue (and there have been very few over the years), they are quick to address them. Thank you Tre and Ivan for fixing our wifi and rewiring everything!

We have had UIA since they first offered service in Silver Lakes (Helendale, CA). We required service at our home today due to issues with our internet. Cris came and persevered until all was resolved. Quick, efficient, intelligent, and courteous. Thank you, Cris.

I would like to recognize Sean D. from UIA for his outstanding support during a recent phone system outage. Sean was extremely helpful throughout the entire process. He patiently walked me through several troubleshooting steps, clearly explained the available options, and kept me informed with regular follow-up calls and status updates. His communication was excellent.

We were trying to set up our security cameras and we were so lost, but Emmanuel was the best customer service I’ve ever experienced anywhere. He is very professional and so knowledgeable. He really blessed us by his kindness and patience.

I am always pleasantly pleased with UIA when I speak to a customer service rep. I love speaking to a real person. I called today and the guy was so patient with me. He didn’t rush me. UIA is the best!

They showed up on time, were friendly and fast, and now my internet is even faster. I could not ask for anything more.

If you have UIA as an option, don’t even bother thinking about anyone else. Line goes down? They’ll be out there in 20 minutes to fix it. Time to cancel service when moving away? 2 minutes and 10 second phone call. Yes, I know Frontier may claim to give you fiber service too. Don’t even think about it. I fell for that, once. For about a month. And then their service went out and Frontier told me it would be a month to fix.

I had a wonderful experience. Byron H. spent almost an hour on my internet issue. He helped me set up two apps to improve the speed on my internet and update my routers. Byron was knowledgeable, professional and patient. It was a pleasant experience. UIA has great technicians that will walk you through the process. Thank you again Byron H.

These people are out of this world. Spectrum and Frontier need to learn a few things on customer service and consideration from UIA. Can’t thank these people enough for the punctuality and clean speedy work they have provided for me and my little ones. Trey and his coworker are always driven to help, and even the office when scheduling a maintenance were super polite. Huge love for this internet provider.

We have used UIA for years. They have never let us down. Service and support teams are knowledgeable and responsive. We had to add additional services at our warehouse, and they were great at getting it installed for us. Today I had a technical question and within minutes I had a call back explaining in detail what we needed to do on our end. Will continue to recommend and support them as much as possible.

Jacob, Tre, and Samuel were very informative, efficient and personable! They got our fiber installed very quickly and professionally. The team worked very well together and communicated with each other and made the install quick and seamless. They even stayed to setup the wireless mesh equipment and answered all questions.

Angelo B. was very helpful. There were issues with my HOA and the conduit cable color. Angelo reached out to his team and coordinated the best possible solution to fix the problem. The outcome is excellent. I am very pleased with the results. Thank you for providing wonderful customer service.

UIA has been great. I work from home full time and rely on fast internet service with little issues and they have provided me that. When there is an issue which is rare Jacob is my go to. He goes above and beyond and has provided me his direct number to call him anytime I need anything.

We love UIA because they have reliable service and they have professional, friendly employees. Whenever we have an issue (and there have been very few over the years), they are quick to address them. Thank you Tre and Ivan for fixing our wifi and rewiring everything!

We have had UIA since they first offered service in Silver Lakes (Helendale, CA). We required service at our home today due to issues with our internet. Cris came and persevered until all was resolved. Quick, efficient, intelligent, and courteous. Thank you, Cris.

I would like to recognize Sean D. from UIA for his outstanding support during a recent phone system outage. Sean was extremely helpful throughout the entire process. He patiently walked me through several troubleshooting steps, clearly explained the available options, and kept me informed with regular follow-up calls and status updates. His communication was excellent.

We were trying to set up our security cameras and we were so lost, but Emmanuel was the best customer service I’ve ever experienced anywhere. He is very professional and so knowledgeable. He really blessed us by his kindness and patience.

I am always pleasantly pleased with UIA when I speak to a customer service rep. I love speaking to a real person. I called today and the guy was so patient with me. He didn’t rush me. UIA is the best!

They showed up on time, were friendly and fast, and now my internet is even faster. I could not ask for anything more.